Zoho expands the service cloud

Just a quick update to yesterday’s item. Zoho, a company who provide a number of online service cloud packages like wordprocessing and spreadsheets, have announced that they have launched an online service that allows people to create databases. Once the database has been set up, the user can add/edit entries and query the database in standard SQL (an extremely important standard in the world of databases). This can (allegedly) all be done through the browser window with no desktop application or downloads. This is a major extension to the range of office desktop-type activities available through a Web service since, as far as I can tell, Zoho are the first to do this.


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