XML gets X-rated

August 8, 2007

XML is one of those technologies that usually goes about its business quietly, with hardly anyone noticing (a bit like me, I like to think). It is widely used for the exchange of data between applications and systems and it also provides the foundation of XHTML, the latest version of the mark up language that underpins millions of webpages. Recently, though, things in the XML world have got a bit heated, to say the least, and are likely to get more so in the next month or two. A new technical report by Walter Ditch, published by the UK universities’ JISC, and which I was involved with publishing, sets out to explain why.

It’s all to do with the seemingly mundane subject of how a computer goes about saving a word processed document or spreadsheet file and, in particular, which ‘flavour’ (format) of XML it should use.
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Fresh food déjà vu: salivating all over again

August 4, 2007

Another case of Web-related déjà vu this morning with news from the Guardian that Amazon are launching AmazonFresh, a trial service to deliver fresh food in the Seattle suburbs. Readers with a long memory may recall the froth, excitement and general salivation over the thought of the financial rewards to be had from Web-based, grocery shop-and-deliver schemes during the wild days of the dot-com boom. Names like WebVan, PDQuick and Streamline come to mind – all went bust, losing billions of dollars of investor’s money.

Indeed, my copy of Evan Schwartz’s Webonomics (1997), widely read at the time, lauds Peapod, one of the first online grocery services, based in Chicago. Schwartz’s later book, Digital Darwinism (1999) is more cautionary, warning of problems with the way in which the company bought their stock from supermarket shelves, rather than setting up agreements with wholesalers. To be fair to Peapod, they did manage to evolve and are now part of Dutch food retailing giant Royal Ahold (and recently delivered their 10 millionth order).

All this perhaps offers a warning from history. Delivering fresh kippers is not the same as delivering books. In the UK, online shopping delivery has been relatively successful, but only because the main supermarkets are running the services themselves (and so can benefit from their existing distribution infrastructure and general retailing experience). Peapod survives because of its close tie with an existing food retailer.

Although there is some evidence that Amazon may have done their homework (they are going to be working directly with wholesalers and farmers) it’s quite possible that they may have bitten off more than they can chew with this one. It may be coincidence, but the Guardian notes that the stock market took nearly a 2% bite out of Amazon shares on hearing the news.

Email, blogging and sacking

July 27, 2007

After a leisurely Friday lunch, possibly involving the local hostelry, there’s many an employee who might spend part of the afternoon emailing a few old friends, doing a bit of IM and perhaps spending some time in their favourite social networking site.

Beware.

Wired magazine reports that nearly ten percent of companies (of those surveyed at least) have fired an employee for violating corporate email, messaging and blogging policies. Almost a third of companies actually employ people to analyze the outgoing email. The survey was carried out by Forrester (on behalf of Proofpoint, an email security company) amongst large American corporates but, still, makes you think doesn’t it?

Web 2.0 and email

July 20, 2007

The speed at which Web 2.0 technologies and services are changing the way young people communicate continues to gather pace. I spent the beginning of the week at a conference of university website managers and Web development staff. One of the speakers, Alison Wildish, from Edge Hill University, had some fascinating stats about students’ communication habits gained from some surveys she had carried out at the university.

Of the first year students who started last autumn, 98% had already been active in the blogosphere and social networking media space (MySpace, Facebook etc.). They had a strong preference for Instant Messaging over the use of e-mail for basic communication. Indeed, Alison revealed that only 25% of these new students had made any use at all of the student email account provided for them by the university. Obviously, this has made life a little difficult for academics and support staff wishing to communicate with the students. I’d have thought they would be grateful.

Something for the weekend: Web 2.0 and the digital bubble

July 13, 2007

Two recent reports from consultants KPMG make interesting reading if you are planning a quiet weekend in a garden chair or hammock. The first, Enterprise 2.0: fad or future, by Gary Matuszak, covers the emerging use of Web 2.0 social software in corporate environments. It argues that such software can be used to help tackle what it refers to as key modern management challenges: “knowledge sharing and management, problem solving, innovation and collaboration”. The report gives a number of interesting corporate examples of the use of Web 2.0 in these different areas. For example it details the use IBM has made of a series of internal wikis for project collaboration and a chat-room process in which thousands of employees participate, simultaneously, in “innovation jams” to debate new ideas.

The report is generally pretty up beat, arguing that Web 2.0 services could “fuel a burst of productivity, as e-mail and the Internet have already done.”

This contrasts neatly with the other KPMG report, The Digital Bubble, which argues that we are in the midst of a revolution driven by the digitization of content. Although this presents unprecedented opportunities, the report warns, darkly, of the great potential for a “digital bubble” not unlike the dot-com boom and bust of the early 2000s. KPMG argue that in the kinds of environment that currently prevail for many Web-related businesses (rapid growth and change, over-heated valuations, unproven business models etc.) there is a tendency for management to focus on growth and increasing market share at the expense of ensuring that “the operational strengths required to support this growth are properly in place”.

One thing the report doesn’t mention is the role that the ‘Network Effect’ played in the original boom and bust. This is an Economics concept that describes the increase in value, to the existing users of an interactive service (e.g. a telephone network), as more and more people start to use it. This increase in value is often used in business model calculations and is one of the big ideas driving the Web at the moment. However, it is not without problems. Without getting into the ins and outs of it, it turns out that recent work by two academics might show that the original formula used to calculate the Network Effect may have been badly understood. If you’re interested in this, I discuss it more in the section on the ‘big ideas behind Web 2.0’ in my report on Web 2.0, which was published in February. The reason I think this is important is because we need to understand where we’ve gone wrong in the past, and if the Network Effect was part of it, then it has to factored in to future business models.

We have been warned!

Liquid lunch not such a good idea

July 11, 2007

The LA Times reports that, according to new research by staff at Purdue University, Indiana, consuming a liquid lunch is not such a good idea. For those of us raised on the antics of Private Eye’s mythical journalist, Lunchtime O’Booze, this is probably not exactly news. However, the liquids the researchers are referring to are not beers but liquid versions of solid food.

The research finds that experimentees who drank a liquid version of a food (for example, a fruit juice) with their lunch actually ate more over the course of the rest of the day. If they consumed a solid version of the food (e.g. an actual piece of fruit) they consumed less.

It is thought that eating solid foods may send ‘signals’ to the brain that the stomach is getting full (for example, as a result of the pressure of the food on the stomach). This may be one of the issues connected to rising levels of obesity since, according to the article: “Today, people may get 20% to 50% of their calories from beverages — but for most of human history, the only beverage was water.”

Pass the crisps.

3-D Web

July 4, 2007

A few weeks ago I mentioned the 3-D Web in a post about Second Life. Along these lines, an interesting press release arrived this morning from a company who are launching a three-dimensional visualisation for Web searching – a tool they call SpaceTime.

A quick look at their demonstration shows that after executing a Web search all the relevant webpages are displayed in a three dimensional visualisation – what they call a 3-D stack – stretching away from the viewer. Clicking on a page brings it to the fore. This could be particularly useful for searching for an image as you can ‘thumb’ through the stack looking for the best one and the company says the product will work with Google Images and Yahoo images.

I’ve not had time for a detailed play but what’s interesting is that this way of moving around a connected series of visual images reminds me of a demo I saw a couple of years ago of Ted Nelson’s ZigZag data structures project. The data appeared in a series of connected stacks and you could mine information by spinning around a kind of three-dimensional ‘wheel’ of connected data.

As the amount of information we have to handle at any one time increases, the use of the 3rd dimension is going to become more prevalent.

Apple seeds of discontent

July 3, 2007

How extendable is the new Apple iPhone? By this I mean open to modification and the addition of software packages. The iPhone comes with an email client, calculator, calendar, and can read (not write) Word documents and PDFs, but what about other sorts of apps that you can run on your desktop PC or Mac?

Well, er, it’s not good news, I’m afraid. The iPhone platform does not allow the addition of new applications. In fact, it’s even more closed than a normal computer. Much to the chagrin of software developers Apple is not allowing third parties to port (adapt) their applications to the phone.

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A new Apple drops from the tree

July 2, 2007

The Apple iPhone went on sale in the States this weekend. Over half a million were sold. This is rather a lot—roughly equivalent to one iPhone per head of population of Washington DC and more than twice the expected level of sales.

The reason why there is so much excitement about it is that the iPhone attempts to marry a mobile phone, iPod and handheld computer, with Apple’s “celebrity gadget” appeal. The blogoshere is a-hype with instant reviews, videos etc. (Engadget’s video, for example, was one of the first to show a demo of the working product) and already there are the first signs of a backlash. Concerns are being raised about the speed of Internet access (it uses what is known as 2.5G or EDGE mobile phone access for data transfer—an older, slower version of the 3G system common in Europe), battery life, and the cost and quality of the contract with AT&T, who are providing the telecomms part of the deal (see, for example, New York Times review).

Despite these concerns it does seem to offer a new and exciting platform for accessing the Internet whilst on the move. Steve Jobs gives an interesting insight into his company’s thinking on the iPhone in a hour-long, and under-reported, interview which took place in June at the Wall Street Journal’s D5: All Things Digital conference (which is available through ZDNet as a video). He describes the product as offering three key things: a cell phone, an iPod and “Internet in your pocket”. To me the latter is by far the most interesting.

Here’s why. To date all efforts by mobile phone companies to offer the Internet whilst on the move have been widely derided. The screens are too small, the browsers are not fully featured and the phone companies have often attempted to control (and charge for) access to content (known as the “walled garden” approach). As Jobs points out in his interview, people don’t want this—they want full, unadulterated Web access. The iPhone claims to provide this, with a large screen and a full version of Apple’s Safari Web browser.

Internet access is provided either by WiFi (when in range) or the mobile phone data network. The device allegedly switches seamlessly between the two depending on what’s available. The speed may be an issue when using the mobile phone data network, but perhaps less so in Europe, where the device is likely to be 3G from day one. Incidentally, though, I can’t help wondering whether European mobile phone companies will want the automatic switch from 3G to Wifi, as the need to recoup revenue spent on 3G licence fees is a major issue for them.

Facebook Professional

June 28, 2007

Back in March I wrote that Reuter’s had announced plans to develop a corporate version of MySpace for people who work in finance. I said at the time that we might shortly see a rash of ‘grown-up’ uses of Web 2.0-style social networking. This does seem to be happening, and it looks like Facebook is stealing a march.

One of the interesting things about Facebook is that, according to Mark Zuckerberg, its co-founder (see video), its fastest growing segment is the 25+ age group. Facebook seems to be attracting an older, professional user and, indeed, there has been a slew of articles in the press over the last couple of weeks lauding the professional uses of Facebook, with the Observer calling it the current “craze du jour”. Why is this happening?

Firstly, and perhaps ironically, MySpace, which is owned by media giant News International, seems to have dropped the ball with regard to getting journalists to join and use the service. Journalists write technology stories, which readers follow up.

Facebook, for example, hosts the National Union of Journalists, and the BBC’s Facebook work group has over 13,000 members (and only employees with a BBC email address can join). Facebook claims it has over 500 groups for “journalism” although the vast majority are either student journo class groups or the less than serious, “Blondes for better journalism” (47 members), for example. A quick search of MySpace groups using the same term gave me 45 results and, as far as I can see, none (please correct me if I’ve missed something) are serious, professional networks.

Secondly, there has been a huge interest in the potential for innovation that is provided now that Facebook allows third-party programmers to add their own widgets through its Platform development system. These small applications can be made available to any user on Facebook and can even be revenue generating—what The Register calls a “social networking operating system”. High profile and media oriented developers of such widgets include Forbes and the Washington Post. Such a move is in contrast to MySpace, which has been reluctant to allow completely open access to third-party developers through their service.

But Rupert is aware. The Wall Street Journal reports that when asked whether newspaper readers (who tend to be older) were going to MySpace he replied: “I wish they were. They’re all going to Facebook at the moment”. No doubt there will be an impressive response shortly.